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By Drue Jaramillo, Chief Technology Officer In the dynamic theater of the restaurant industry, business intelligence (BI) has emerged as a maestro, orchestrating moves based on insights drawn from data. With its promise to transform raw data into actionable knowledge, BI wields immense power but also presents a series of

By Drue Jaramillo, Chief Technology Officer The tempest of the pandemic disrupted many sectors, but few faced the eye of the storm quite like the restaurant industry. As traditional dining avenues dwindled, innovation sprouted. Enter the age of grocery services, retail forays, doorstep deliveries, and the charm of meal kits.

By Drue Jaramillo, Chief Technology Officer Amid the cacophony of tweets, likes, shares, and swipes, a new era of dining unfurls. Digital marketing, with its wide reach and precise targeting, has become the muse of modern restaurateurs. Yet, as with any profound transformation, the journey has its share of serenades

By Drue Jaramillo, Chief Technology Officer In an age where digital footprints often precede physical ones, the restaurant world isn’t immune. Websites have become the modern storefront, greeting prospective diners with tantalizing images and menus. Alongside, chatbots chime in, ready to engage and assist at a moment’s notice. But like

By Drue Jaramillo, Chief Technology Officer In the bustling realm of a restaurant, where every sizzle and serve dances to a rhythm, orchestrating the performers becomes vital. The performers, in this case, are the devoted staff, and their maestro is often an advanced Staff Scheduling System (SSS). Navigating the intricacies

By Drue Jaramillo, Chief Technology Officer In the grand narrative of restaurant operations, ingredients are more than mere commodities; they’re characters, each with its story and significance. As these ingredients weave their tales on plates, ensuring their availability and optimal use becomes paramount. Enter the realm of Inventory Management Systems

By Drue Jaramillo, Chief Technology Officer Within the culinary orchestra of a bustling restaurant, where every moment is a symphony of flavors, aromas, and sounds, technology is now playing a growing role. And among the technological maestros, the Kitchen Display System (KDS) emerges as a game-changer, refining and redefining the

By Drue Jaramillo, Chief Technology Officer In the tapestry of modern dining, amidst the vibrant threads of flavors, ambiance, and service, we find an unlikely strand making its mark: Wi-Fi. As unlikely as it might seem, the influence of Wi-Fi systems in restaurants stretches far beyond mere internet access, shaping

By Drue Jaramillo, Chief Technology Officer The clatter of pots and pans, the bustling ambiance of a lively eatery, and the intimate conversations whispered over candle-lit tables have long defined dining. But the digital age, with its relentless innovation, has added a new chapter to this narrative: the emergence of